Amazon is trying to crush class-action suits before they get started

Amazon notified customers that its terms now require most disputes to be handled through arbitration and include a class-action waiver. Customers may still use small claims court in limited cases, but the change largely blocks lawsuits before judges or juries.

The move reflects a broader corporate push to limit collective legal exposure by steering consumers away from courts. For Amazon customers, the practical impact is reduced leverage in disputes, especially where individual claims are too small to pursue alone.